• Public Safety Authority
  • Communication

stashcat® in Action: Frequentis AG

Frequentis and stashcat┬« ÔÇô pioneering control centre communication!

stashcat® Highly Secure Messaging with the Frequentis communication platform

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As collaborative partners, Frequentis and stashcat® jointly bring the control centre communication of the future to the present day.

Frequentis customers can also work with the Highly Secure Messenger stashcat® directly from the user interface of their communication system. All security-critical processes can thus be handled in one common, efficient system. This saves valuable time for agencies and organisations with security responsibilities (BOS), which they can then invest in carrying out their actual tasks.

Project-specific features

stashcat®, the secure alternative to WhatsApp, is already an integral part of the corporate, operational and planning communications of numerous companies and authorities, including the police departments in Lower Saxony and Hesse.

  • Easily send a location to colleagues in the chat or channel.

  • End-to-end encrypted across all transmission paths.

  • Synchronise user data via a connection to your Active Directory (LDAP).

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Active communication of operations and plans based on the example of the Lower Saxony messenger service

Use cases from the integration of stashcat® in the control centre communication system:

  • Locate and position of the messenger's clients are displayed in the map view of the Frequentis communications system
  • Direct alerts to the Lower Saxony messenger's channels and TETRA groups
  • Multimedia information relating to the incident is sent and received
  • Data is forwarded to recipients and recipient groups of the Lower Saxony messenger service

Benefits of integrating stashcat® into the control centre communication system:

  • Time savings in assessing the situation, e.g., when a bomb is discovered, providing information on the bomb disposal or transmitting photos/videos in the event of accidents - Increased quality thanks to continuous, image-supported assessment of the situation
  • Messenger can be used as a guiding tool in the event of radio silence

Directly sending and receiving files and messages from our communication system via messenger [...] both saves time and increases the quality of active incident communications. It provides the control centre with a meaningful addition for its everyday work[...]

[...] is a valuable extension of the communication possibilities. The integration of the Lower Saxony messenger service into the applications and workflows of the control centre is therefore a promising step towards the future of incident communications.

  • Reinhard Grimm Managing Director of Frequentis Germany
  • Christiana Berg Commissioner of the Central Police Headquarters of Lower Saxony (ZPD)

Current challenges in the context of critical incident communications

In order to ensure the safety of the population, emergency forces in the police have to communicate quickly with each other. When the radio networks of the authorities' own solutions fail and their systems become overloaded, smooth exchange of information becomes difficult. Furthermore, it is not possible to send photos via the existing solutions. Digital voice radio alone is therefore no longer sufficient as a means of communication.

The police, the fire brigade, emergency services and disaster management services require communication systems that have high availability and special features. Such a system needs, for example, to be reliable, stable and resilient and have a high level of security when it comes to transmitting information and data. Operational readiness must be continuously ensured, and it must be possible to form networks of any size.

For lack of alternatives, officials then resort to public messengers from American companies, such as WhatsApp, which turn out to not be bug-proof though in crisis situations.

What solution do Frequentis and stashcat® offer as partners?

Frequentis and stashcat® are working together to bring control centre communications of the future to the present day. Customers who use the control centre system benefit from being able to operate the stashcat® messenger technology directly from the user interface. All safety-critical processes can thus be handled in one joint, efficient system, which saves valuable time for agencies and organisations with security responsibilities (BOS).

Frequentis presents a future-oriented communication and integration platform for public safety that meets all requirements placed on control centres and on the range of multimedia functions they work with. Its advanced, modular architecture allows a wide range of systems with different protocols to be integrated.

Integrating stashcat┬« ÔÇô the secure and GDPR-compliant messenger with file storage ÔÇô constitutes a practical addition for everyday use. The application brings with it important security-related features such as end-to-end encryption by nature, and is supported on all mobile and stationary devices.

stashcat® as the base technology for critical incident communications

stashcat® is aimed at agencies and organisations with security responsibilities and covers the need for confidential communication and data exchange. In doing so, stashcat® combines the functions of messengers and cloud applications such as WhatsApp and Dropbox and provides a communication environment that complies with data protection standards. stashcat® is hosted in Germany or in the customer's data centre.

stashcat┬« offers other important features, such as end-to-end encryption and georeferencing. All mobile and stationary devices are supported. Individual task forces or groups of people communicate with one another and exchange documents, such as photos, via individual and group chats as well as themed channels. Since 2018, the messenger has been used by the Lower Saxony Police under the brand name "NIMes" (stands for "Lower Saxony messenger)  and by the Hessen Police under the brand name "HePolChat".

Register now for stashcat® free of charge

Use the secure WhatsApp alternative for companies and authorities in your organization! More than 500,000 users already rely on stashcat®! Benefit from the DSGVO-compliant High Secure Messenger with integrated file storage, calendar and survey tool.

Register now for free

Further stashcat® references

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  • Transport
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  • Public Safety Authority
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  • Public Safety Authority
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    Frequentis AG

    The control centre of the future is already a reality today!

  • Industry

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