Knowledge Base

Why are messages shown to me as encrypted?

Messages in stashcat are end-to-end encrypted. Therefore, a valid key is required to display them. If you want to display encrypted content in a chat, a key must be transmitted by a conversation partner. To do this, you can start a request in the chat, which is then displayed to the conversation partner for transmission.

If the content is still displayed in encrypted form, please contact us via our support form, specifying the organization and the participants of the affected chat.

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