Knowledge Base

How do I create log files for troubleshooting for Android?

  1. Open the Android app on your smartphone
  2. Follow the menus
    SettingsAbout stashcatLog Export
  3. A dialog box is displayed in which you confirm to save the log in the Cloud Storage.
  4. Switch to your personal Cloud Storage via the main menu. There you will now find the folder “stashcat_exports”.
  5. Click iCreate link to the right of the folder name and assign a password, which you remember or write down.
  6. Confirm the password with the Create button.
  7. By tapping on the now created link, it will be copied to your clipboard.

You can then use it, for example, to contact us via the Support Form and provide us with all the necessary information about the application problems