Today, the transport and logistics industry faces a multitude of communication challenges. Solving these is an important task for MRP controllers and drivers. This is where stashcat will support you.
AXTRA was faced with the challenge that the drivers are controlled centrally but deployed decentrally. Communicating information in person is therefore not possible in everyday working life due to the distances involved. And e-mails are not flexible enough.
At the same time, the necessary communication involved sensitive information such as tour data that should not fall into the wrong hands. US messengers such as WhatsApp were therefore not an alternative for AXTRA.
The solution? With stashcat as an end-to-end encrypted messenger, AXTRA now manages to communicate 100% securely and flexibly – from the office with drivers, but also with customers.
stashcat offers extensive features and capabilities for everyday use in the workplace. You can find a listing of our features here.
Read here which features are our customers’ favorites and which are used most often and effectively in logistics companies.
… the management of AXTRA GmbH & Co. KG tells you why stashcat is the right solution for your company.
stashcat enables location-independent communication via app, web or desktop client. This is ideal for mobile employees without a fixed computer workstation – for example, for communication between dispatch and drivers. Communicating via channels offers simple, centralized information distribution – even across departments and companies. Among other things, you can share special traffic events with everyone concerned in real time thanks to push messages.
Particularly in industries that work across the borders of countries and continents as a matter of course, breaking down the language barrier is a massive advantage. An easy-to-use solution, which is integrated into the communication tool, will save working time for you and your teams on a daily basis. Translate foreign language messages into your set language with one click.
This makes it even easier for you to communicate with customers and partners abroad, with drivers and subcontractors, for example.
Drivers are on the road throughout Germany, Europe and the world, while disposition is usually done centrally from one location. To keep this process and exchange flexible, the mobile accessibility of drivers is enormously important. At the same time, however, it is also a matter of exchanging sensitive information such as tour data and documents. For this reason, stashcat chats are end-to-end encrypted and your files are protected using transport encryption. Fast information exchange is also important in the event of environmental factors that cannot be influenced, such as traffic jams, road works or closures. These can be easily communicated to all (affected) drivers in the #Channel. In addition, the customer can also be informed directly – by the dispatcher or the driver himself – in order to flexibly adjust delivery windows.
This communication can also be made possible for subcontractors via stashcat. Any language barriers that may arise can be easily solved in Messenger thanks to the translation function. This facilitates international exchange.
In addition, the file repository is used for the flexible exchange of delivery bills, freight documents, special information for food deliveries, etc., as well as customs information. Missing documents? Can be shared from the office directly to the driver and / or customer – simply by drag & drop.
Dowload all information summarized. With our brochure to print out or with the PowerPoint presentation for your internal coordination.